J.jill tries fully to satisfy their customer but if one is not satisfied with J.Jill shipping and products, J.Jill easily accepts the return or exchange within 90 days of purchasing. The product which is returned or exchanged must be unwashed, unused, unworn, or undamaged. They don’t accept COD returns.
Overview of J.jill
J.jill is a publically retail brand that provides women’s clothing, footwear, and accessories with relaxed and comfortable fashionable styles. The brand focuses on women customers of age 30-55. The brand is attentive towards its unique and detailed fiber clothing and stylish accessories. J.jill offers a lot of brands for all ages ladies to enjoy the easy and comfortable style and fashion. They have 262 stores, and also provide online shopping stores.
J.jill has its headquarters in Quincy, Massachusetts. The current CEO of J.jill is Claire Spofford.
History of J.jill
J.jill was founded by Karl Lipsky (1914-2009) and named the brand for his wife Jennifer and his daughter Jill. J.jill was founded in 2002, which supports organizations that help homeless women to become self-capable, and independent. J.jill has been owned by Talbots, Inc since 2006.
Talbots had purchased J.jill for US $517 million in the ‘bidding war’.
Talbots is a Japan’s eon Co AEON, has withdrawn its stores and earned from the brand recently.
Talbots has sold J.jill to Golden Gate Capital, a private equity firm for $75 million.
J.jill return policy
The J.jill accepts all returns and exchanges within 90 days of purchasing. The returned item must be unwashed, unused, unworn, or not damaged.
One can return the J.jill products via mail or via an in-store visit.
-PRINT YOUR LABEL
-Visit the official website of J.jill Women’s apparel, accessories, and footwear from J.Jill.
-Click on the order history and status.
-Now click on the return tab.
-Just follow the steps to find your print label.
-Print your return label.
-Paste the return label on the return product box. One must keep in mind that the product that is returned, must be unworn, unwashed, unused, and with all tags in its original place.
-Courier your product box to the J.jill address;
J.jill
100 Birch Pond Drive
Tilton, NH 03276-9900
-One can also ask for tracker status for the product from the courier service.
-You will receive the email or phone notification while J. Jill receives your package. J.jill will send you mail regarding the approval or rejection of the refund. If the package gets approval for a refund, you can expect a refund within 48 hrs via the original method of payment.
-J.jill deducts the return charges of about $7 from your refund.
-VIA STORE
If one has the original payment receipt with the returned item, one must get a full refund via the original method of payment while purchasing.
If one has no original payment receipt with the returned product, one will get the current selling price of the returned product.
One can also call on the toll-free number 1 800 498 9960 for the refund and statement from the store.
-EXCHANGE
If one is not satisfied with J.jill products, they can also exchange via phone.
One can exchange their products by calling to J.jill store at their toll-free number
1 800 343 5700 on the seven days a week. One must call to store between 7-11 P.M. for the exchange.
After exchange approval, J.jill sent their replacement soon with an order. It can take approximately ten business days to come back according to the location.
-CREDIT
One will get the confirmation mail, while J.jill will proceed with their refund. One can expect their refund via the original method of payment while purchasing. To check credit or refund, one can track the return order. One can also check the credit section in the order status. If one hasn’t registered by email, one can also ask the credit card company for their credit statement.
In some cases, J.jill don’t accept return or exchange;
-Final sale products can’t be returned or exchanged. If you return the sale merchandise, it will not be accepted by J.jill.
-J.jill doesn’t accept COD returns.
J.jill Credit Card
Customers who order from J.jill credit card main receive two-day free shipping for all the orders. One can get a 15% discount on their first order and a 5% discount on every purchase. They can also get many special offers and gift cards with easy shopping.
One can get a 20% discount on all the products on their birthday.
Conclusion
J.Jill used to be a good quality merchandise company but expensive. The brand changed when it worked as a public company in 2017 on the New York stock exchange. The company donates $14 million towards women’s dedication through the funds and Organisation. In 2020 during the covid pandemic, J.Jill has donated $50,000 and many more gift cards to the nurses and healthcare workers.
How does J. jill ship their orders?
Ans- J.Jill ships through Smartpost, FedEx.
Where are J. jill products made?
Ans- J.Jill products are mainly made in china.
Does J. jill have its app?
Ans- Yes, J.jill has an app, it is so easy to use and has a variety of offers for shopping. It follows the rule of buy now and pays later.
